Privacy Policy

Effective Date: 15/01/2026

PhiloConnect (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Introduction

This Privacy Policy outlines how PhiloConnect collects, uses, and manages personal information in accordance with applicable Australian privacy laws. We take reasonable steps to ensure your personal information is handled securely and responsibly.

2. Information We Collect

We may collect personal information including, but not limited to:
Full name
Email address
Phone number
Business name
Information submitted through contact forms or booking forms
Website usage data such as IP address, browser type, and device information

We only collect information that is reasonably necessary to provide our services.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries and schedule discovery calls
Provide and manage our services
Communicate with you regarding our offerings
Maintain internal records
Improve our website and service delivery
Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information only where necessary to:

Trusted third-party service providers (such as booking, email, or analytics platforms)
Comply with legal obligations or regulatory requirements

Any third parties we engage are required to maintain the confidentiality and security of your information.

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information is stored electronically using secure systems. While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools to help improve user experience and understand website traffic.

Cookies do not personally identify you. You can disable cookies through your browser settings if you prefer.

7. Accessing and Correcting Your Information

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate or outdated.

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. PhiloConnect is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

PhiloConnect
Email: jordan@philoconnect.com.au
Location: Perth, Western Australia
Website: www.philoconnect.com.au